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General Terms and Conditions
Here you will find an overview of the General Terms and Conditions of SerNet GmbH as well as the T&C for our products SAMBA+ and verinice and their service offerings.
The T&C are available as a PDF and apply unless otherwise agreed. Amendments and supplements are only effective if they are concluded in writing or mutually confirmed in writing.
If you have any questions about our terms and conditions, please contact our sales department via the contact form or call us at +49.551.370000-0.
SerNet
The General Terms and Conditions (GTC) apply to agreements with SerNet GmbH - in German only:
- AGB SerNet GmbH
General Terms and Conditions of SerNet GmbH for outsourcing and work services (German) - AGB Dienstleistungs-Budgets
General Terms and Conditions for Service Budgets (German)
verinice
The "Allgemeinen Geschäftsbedingungen (AGB)" and Terms and Conditions (TC) apply to agreements with SerNet GmbH regarding verinice and are available in German and English:
- AGB verinice.veo
Nutzungsbedingungen der SerNet GmbH für verinice.veo - AGB verinice
Allgemeine Geschäftsbedingungen für verinice.Client und verinice.EVAL - AGB verinice.PRO
Allgemeine Geschäftsbedingungen für verinice.PRO - AGB verinice Support
Allgemeine Geschäftsbedingungen für verinice Support-Budgets - AGB verinice.PRO Update-Support
Allgemeine Geschäftsbedingungen für verinice.PRO Update-Support
- TC verinice.veo
Terms of use of SerNet GmbH for verinice.veo - TC verinice
Terms and Conditions for verinice.Client and verinice.EVAL - TC verinice.PRO
Terms and Conditions for verinice.PRO - TC verinice Support
Terms and Conditions for verinice Support Budgets
SAMBA+
The "Allgemeinen Geschäftsbedingungen (AGB)" and Terms and Conditions (TC) apply to agreements with SerNet GmbH for SAMBA+ and are available in German and English:
- AGB SAMBA+
Allgemeine Geschäftsbedingungen für SAMBA+ Subskription - AGB SAMBA+ Support
Allgemeine Geschäftsbedingungen für SAMBA+ Support-Budgets - AGB SAMBA+ SLA
Allgemeine Geschäftsbedingungen für SAMBA+ SLA & Support-Budgets
- TC SAMBA+
Terms and Conditions for SAMBA+ Subscription - TC SAMBA+ Support
Terms and Conditions for SAMBA+ Support Budgets - TC SAMBA+ SLA
Terms and Conditions for SAMBA+ SLA & Support Budgets
EVB-IT
An up-to-date overview and information on the valid "EVB-IT (Ergänzende Vertragsbedingungen für die Beschaffung von IT-Leistungen)" can be found on the website of the Federal Government Commissioner for Information Technology (CIO Bund). We link directly to the most important ones here - they are only available in German:
- EVB-IT Dienstleistungs-AGB (Version 2.1 vom 01.04.2018)
Ergänzende Vertragsbedingungen für IT-Dienstleistungen - EVB-IT Überlassung Typ A - AGB (Version 2.0 vom 16.07.2015)
Ergänzende Vertragsbedingungen für die Überlassung von Standardsoftware gegen Einmalvergütung - EVB-IT Überlassung Typ B-AGB (Fassung vom 01.04.2002)
Ergänzende Vertragsbedingungen für die zeitlich befristete Überlassung von Standardsoftware
