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General Terms & Conditions
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General Terms and Conditions

Here you will find an overview of the General Terms and Conditions of SerNet GmbH as well as the T&C for our products SAMBA+ and verinice and their service offerings.

The T&C are available as a PDF and apply unless otherwise agreed. Amendments and supplements are only effective if they are concluded in writing or mutually confirmed in writing.

If you have any questions about our terms and conditions, please contact our sales department via the contact form or call us at +49.551.370000-0.

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SerNet

The General Terms and Conditions (GTC) apply to agreements with SerNet GmbH - in German only:

verinice

The "Allgemeinen Geschäftsbedingungen (AGB)" and Terms and Conditions (TC) apply to agreements with SerNet GmbH regarding verinice and are available in German and English:

SAMBA+

The "Allgemeinen Geschäftsbedingungen (AGB)" and Terms and Conditions (TC) apply to agreements with SerNet GmbH for SAMBA+ and are available in German and English:

  • AGB SAMBA+
    Allgemeine Geschäftsbedingungen für SAMBA+ Subskription
  • AGB SAMBA+ Support
    Allgemeine Geschäftsbedingungen für SAMBA+ Support-Budgets
  • AGB SAMBA+ SLA
    Allgemeine Geschäftsbedingungen für SAMBA+ SLA & Support-Budgets
     
  • TC SAMBA+
    Terms and Conditions for SAMBA+ Subscription
  • TC SAMBA+ Support
    Terms and Conditions for SAMBA+ Support Budgets
  • TC SAMBA+ SLA
    Terms and Conditions for SAMBA+ SLA & Support Budgets
SAMBA+

EVB-IT

An up-to-date overview and information on the valid "EVB-IT (Ergänzende Vertragsbedingungen für die Beschaffung von IT-Leistungen)" can be found on the website of the Federal Government Commissioner for Information Technology (CIO Bund). We link directly to the most important ones here - they are only available in German:

EVB-IT
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We are right here!

Our sales team is happy to help you with any questions about SerNet products and services - personally and individually tailored to your needs.

You can call us directly at  +49 551 370000-0
or send email to sales@remove-this.sernet.de.

The SerNet Sales Team: Christian Börker, Alina Schnur, Nadine Dreymann, Vinisha Rajakumar, Willem Rothe
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